FAQ'S for the soapbox children's theatre
Tickets : The Soapbox Theatre is a ticketless theatre. This means that we save trees and help to look after the environment. You will receive an email confirmation if you pay over the internet. If you visit the box office we will add you to the list and you will receive a paper receipt.
Booking Fee : If you pay over the internet there is a £1:50 ticket fee. This covers the cost of administration.
Box Office : You can visit the box office on Tuesday, Wednesday or Thursday mornings if you would like to pay by cash or cheque. Please contact the theatre before you arrive in case there is a show on.
Refunds : If your child is ill we can try to arrange another date for the same show where possible. Sadly we cannot issue refunds if you are unable to make it.
Toilet Facilities : At present we have a portaloo at the building. We are building new toilets which should be complete by September. There are toilets in the park near to the cafe.
Nappy Changing Facilities : We can accomodate nappy changing and can provide a mat and a space at the back of the theatre. There is a nappy changing unit in the toilets near the cafe.
Seating : We have a relaxed seating arrangement in the theatre with cushions and rugs for you to sit on with your children or for the children to sit on. There is also chairs behind the cushions and mats. If you need to reserve a chair then please do get in touch and we can do that for you.
Wheelchair access : If you need wheelchair access please contact the theatre beforehand and we will ensure that you have access via the back door. We are currently designing the wheelchair ramp and new front doors for the theatre, which will be done this year.
Refreshments : We have a small cafe area where you can purchase teas and coffees, juices and small snacks. We sell lovely cake and themed buiscuits made in Plymouth by Cobbles Bakery. At present we can only take cash or cheques for payment in the cafe.
Clubs : We run clubs during the day and after school clubs during the week. Check out our What's On page to see what is on offer and contact us regarding spaces. We also run holiday clubs, check out our What's On pages and contact us for details.
Children during shows : Being part of an audience is a great way for children to learn about social skills and sharing experiences with others. We run a relaxed theatre experience where children can wriggle if need be and can go off to the toilet. We just ask that children keep to the rugs and cushions unless invited to partcipate. We are street performance trained where anything can happen so don't worry if your child decides to join in we will deal with it however we can.
Work Experience and children getting involved : If you have a child looking for work experience opportunities we can offer many different opportunities from front of house, to being a member of the Young People's Board to working in the cafe. Contact us to find out more and discuss what you child would like to get involved in.
Volunteers : We are always looking for volunteers so if you want to get involved in front of house, making and stewarding for our festivals then get in touch and we can let you know what we have to offer.